
Assistance Stories is a podcast on a mission to raise the profile of the assistance industry, The industry is often described as insurance's "Hidden Treasure". We want to change that, and shine a light on the people who make it work. At Lexxika, we've been providing services to the assistance industry for years and we constantly meet great people doing amazing things, to help people all over the w... more
| Publishes | Weekly | Episodes | 53 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | CareersBusiness | |||

This week, James and Tom are joined by someone who wears two major hats in the travel & health insurance world - and somehow manages to make it look easy…
Elliot Draga,
👉 Chief Commercial Officer at Nordic Insurance Software👉 President of THIA – T... more
James and Tom are joined for a lively chat with Felix Klingborg from Travel Support Europe, who has been on a mission to turn customer service upside down - in a good way! Felix tells us all about their clever internal competition that’s less about d... more
This week James and Tom chat to Jennifer Milton of Compass Point Assist!
Jennifer is an American, living in Bavaria (Germany) and hasn't long founded Compass Point Assist. We hear about the journey of starting an assistance company from the ground ... more
A fun episode where Tom and James speak to Tom Hienckes from European Air Ambulance...surprisingly all about the world of air ambulance!
We learn about the company's history and composition, as well as its strategic location in Luxembourg. Also... b... more
This week Tom and James talk to Emerson De Luca in his role as Executive Secretary of FIAT-IFTA.
Most of the industry knows Emerson from his role at Albin International, but this time he joins the podcast to discuss FIAT-IFTA and the role it plays i... more
Kristin Toth of On Call International joins Tom and James for a thoughtful conversation on the realities of the global assistance world - from resilience under pressure to the power of a truly supportive team. A grounded, quietly inspiring episode fo... more
An insightful conversation with Serge from Falck Global Assistance in the US about the evolving world of assistance. We explore where the industry is headed, diving into Serge’s forward-thinking ideas on how technology, AI, and even drones could tran... more
We talk to Annick, from AIMS. We learn all about the company's diverse services and Annick's background and history in the industry. We also learn all about AIMS's ongoing and impressive commitment to humanitarian work and CSR, as well as Annick's re... more
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #40 | |
Apple Podcasts | #204 |










Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Location | |||
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| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
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Assistance Stories launched 4 years ago and published 53 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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