Customer Success by Lui
Lui von HollebenSeu Podcast de perguntas, respostas e ideias sobre Customer Success (CS), por Lui von Holleben, autor do livro "Estruturando Customer Success".
| Publishes | Monthly | Episodes | 81 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Language |  Portuguese | Categories | EntrepreneurshipBusiness | ||
Listen to this Podcast
Latest Episodes
Neste episódio, tivemos uma troca muito rica sobre "Inteligência Artificial em Customer Success: estrutura e headcount".
Eu (Lui) e Vinicius Bento conversamos com Bruno Giacomelli que mostrou sua visão de futuro sobre o assunto e o que virá por aí.... more
Hoje o tema é Quarterly Business Reviews (QBR), ou RTS (Revisões Trimestrais de Sucesso)
Convidei Rodrigo Mietti para responder essa pergunta e nos fazer refletir sobre as famosas QBRs e maneiras de torná-las mais úteis.
Mietti é cientista da com... more
Neste episódio Lui von Holleben entrevistou Bianca Gimenez (CEO da Águia Leão) e exploraram: -Qual a definição de ICP (Ideal Customer Profile) -Quais erros ao definir ICP -Como definir ICP -ICP é ajustável (dá para trocar?) -- Este Podcast é apoiado ... more
Neste episódio Lui von Holleben entrevistou Diego Azevedo (CEO da CS Academy) e exploraram:
-O lado difícil de empreender em Customer Success
-O que mudou em CS (2015-2025)
-Como consegue atingir a Geração Z com conteúdos
-Qual pior conselho ... more
Neste episódio Lui von Holleben entrevistou Nara Vaz (autora de "Ecossistema de Parceiros") e exploraram: -Quando é o momento de estruturar Programa de Parceiros -Método Octo que ajuda empresas a estruturarem Programas de Parceiros -Como estruturar C... more
Neste episódio Lui von Holleben entrevistou Daniel Chalfon (Astella) e exploraram: -Vivemos uma frente fria de rodadas de investimento para Startups? -Founder com Visão vence o founder com Playbooks e processos? -Como B2B pode aprender com cases B2C ... more
Neste episódio Lui von Holleben entrevistou Rafaela Zandavalli (mapz.law) e exploraram: -Pra que se importar com Governança ligada a clientes -Quais maiores erros Startups cometem em termos e contratos -Quais cláusulas protegem relacionamento de long... more
Neste episódio Lui von Holleben entrevistou Marcella Falcão (Cubo Itaú) e exploraram: -Como se organizar para ter uma vida saudável -Como é a rotina de saúde + Cubo Itaú -Por que trabalhar com Venture Capital -Como VCs enxergam importância de Custome... more
Key Facts
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #21 |  Brazil/Business/Entrepreneurship |
Apple Podcasts | #151 | Brazil/Business |
Top Entrepreneurship Podcasts
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Gender Skew | Location | Interests | |||
|---|---|---|---|---|---|
| Professions | Age Range | Household Income | |||
| Social Media Reach | |||||
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How many episodes of Customer Success by Lui are there?
Customer Success by Lui launched 5 years ago and published 81 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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