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Artwork for Hard Calls with Trisha Price

Hard Calls with Trisha Price

Pendo
Product Management
Pendo
Decision Making
Saas
Customer Experience
Product Operations
Product Leadership
Business Outcomes
Scaling Teams
Artificial Intelligence
Data-Driven Decision Making
AI Projects
Community Management
Software Development
Innovation
Cloud Banking
Encino
Ebay
Product Operating Model
Agile Methodology

Every product leader has to make them: the high-stakes decisions that define outcomes, shape careers, and don't come with easy answers. The Hard Calls podcast, hosted by Trisha Price, features candid conversations with product and tech leaders about the pivotal decisions that drive great products and the pressure that comes with it. From conflicting priorities and unclear success metrics to aligni... more

PublishesTwice monthlyEpisodes11Founded5 months ago
Number of ListenersCategories
TechnologyBusinessManagement

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Artwork for Hard Calls with Trisha Price

Latest Episodes

"In AI, speed matters—but trust compounds."

Naomi Lariviere, Chief Product Owner and VP of Product Management at ADP, leads product strategy for a company that processes payroll for millions of people. When even the smallest error can mean someone d... more

Noa Ginsberg, SVP, Product Management Excellence at FactSet, faced a challenge that would make most product leaders nervous: transform how a 40-year-old financial data company builds products. Not a single team or feature, but the entire product orga... more

What’s it really like to make a hard call inside a global bank? Peter Bailey, Product Director at J.P. Morgan Payments, joins Trisha to unpack the decision that nearly “got me fired” - calling off a launch when the data vendor wasn’t the right fit, b... more

“At the end of the day, your job is to build enterprise value as a CPO.” - Jodi McDermott

In this episode of Hard Calls, three-time CPO turned product and board advisor, Jodi McDermott at Switchback Advisory, talks with host Trisha Price. Together, ... more

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Recent Guests

Naomi Lariviere
Chief Product Owner and VP of Product Management at ADP
ADP
Episode: How Trust and Data-Driven Decisions Create Client Value at ADP
Noa Ginsberg
Leader of the Product Management Center of Excellence at FactSet, she has been in the industry for over 23 years and specializes in product analytics.
FactSet
Episode: Do You Need a PM Center of Excellence? The Answer is Yes.
Peter Bailey
Executive Director at JP Morgan Payments
JP Morgan Payments
Episode: The Mindset You Need to Lead Through AI Disruption
Jodi McDermott
A three-time chief product officer who serves as a board member and advisor to C-suite executives
Episode: Saying No for the Sake of "Good Revenue"
Mark Mitchell
Chief Product Officer at Morgan Stanley at Work
Morgan Stanley at Work
Episode: Here’s the 9-9-9 on What to Do When a Customer Asks for a Feature That Isn’t On Your Roadmap
Ben Currin
CEO of Vantaca
Vantaca
Episode: Daring to Think Differently About AI Will Lead to Real Outcomes
Jessica Soroky
Head of Product Operations at Pendo, previously an Agile Coach and Chief of Staff
Pendo
Episode: Product Ops is as Much About Transforming People as it is About Improving Processes
Marty Cagan
Partner at Silicon Valley Product Group and influential voice in modern product management.
Silicon Valley Product Group
Episode: Learnings from Getting the Hard Calls Wrong
Pierre Naudé
Executive Chairman of Encino, formerly CEO for over 13 years
Encino
Episode: Vision is Easy. Scaling is Hard - Learning to Make the Hard Calls

Host

Trisha Price
Host of Hard Calls.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#143
United Kingdom/Business/Management
Apple Podcasts
#247
Brazil/Top Podcasts
Apple Podcasts
#3
Brazil/Business/Management
Apple Podcasts
#33
Brazil/Business

Talking Points

Recent interactions between the hosts and their guests.

How Trust and Data-Driven Decisions Create Client Value at ADP
Q: Can you give us a concrete example of a new AI feature or product that you've launched?
Naomi describes the 'payroll anomalies' feature, which reduces processing time for payroll practitioners by detecting and flagging data issues and allowing users to maintain control over final decisions, improving efficiency and client satisfaction.
How Trust and Data-Driven Decisions Create Client Value at ADP
Q: How do you help your teams stay focused on delivering client value?
Naomi discusses their prioritization rubric, which considers the benefits to clients, growth for ADP, and competitive positioning, emphasizing the importance of using data to inform decisions.
How Trust and Data-Driven Decisions Create Client Value at ADP
Q: Can you share a little bit about your journey into product leadership and what your role at ADP looks like today?
Naomi explains she fell into product management from a business and management background, evolving through various roles to supervise large teams and portfolios at ADP, particularly focusing on shared product functions.
Do You Need a PM Center of Excellence? The Answer is Yes.
Q: What factors indicate you might need a Product Center of Excellence?
Factors include coordination issues, stakeholder confusion, and inconsistency in product metrics across teams.
Do You Need a PM Center of Excellence? The Answer is Yes.
Q: Can you share a hard call that you've had to make?
Noa discusses the challenges of transforming the product organization at FactSet and the difficulties of aligning a product mindset amidst a longstanding company culture.

Audience Metrics

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Listeners per Episode
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Frequently Asked Questions About Hard Calls with Trisha Price

What is Hard Calls with Trisha Price about and what kind of topics does it cover?

Conversations center around the profiles and experiences of product leaders navigating critical high-stakes decisions in the technology sector. Episodes highlight the complexities inherent in product management, including themes such as innovation, client trust, product operational excellence, and the integration of AI in business processes. Unique insights are provided by seasoned professionals who share their challenges, lessons learned, and decision-making strategies that impact not just product outcomes but also broader organizational cultures. The series emphasizes the real pressures product leaders face, making it especially appealing to listeners interested in leadership dynamics and strategic decision-making.

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Which podcasts are similar to Hard Calls with Trisha Price?

These podcasts share a similar audience with Hard Calls with Trisha Price:

1. The AI Daily Brief: Artificial Intelligence News and Analysis
2. HBR IdeaCast
3. O CEO é o limite
4. Dwarkesh Podcast
5. Eixo do Mal

How many episodes of Hard Calls with Trisha Price are there?

Hard Calls with Trisha Price launched 5 months ago and published 11 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Hard Calls with Trisha Price?

Recent guests on Hard Calls with Trisha Price include:

1. Naomi Lariviere
2. Noa Ginsberg
3. Peter Bailey
4. Jodi McDermott
5. Mark Mitchell
6. Ben Currin
7. Jessica Soroky
8. Marty Cagan

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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