How I met my customer (HIMMC)
Maximilian HoppeHIMMC ist ein Podcast, welches sich zur Aufgabe gestellt hat, das Thema Customer Success und Customer Centricity bekannter zu machen und CS damit zu einem Lifestyle zu machen, auf den man stolz sein kann. Zur Sprache kommen hier CS-Entscheidende und Experten, rund um das Thema Kundenbindung.
| Publishes | Twice monthly | Episodes | 20 | Founded | 10 months ago |
|---|---|---|---|---|---|
| Language |  German | Number of Listeners | Categories | BusinessEntrepreneurship |
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Latest Episodes
In dieser Episode spricht Host Maximilian Hoppe mit Philip Becher, Head of People & Finance bei PlaytestCloud, über die zentrale Rolle von HR in Customer-Success-Organisationen. Philip bringt eine ungewöhnliche Kombination aus People Management, Fina... more
In dieser Episode spricht Host Maximilian Hoppe mit Daniela Bojahr, Chief Revenue Officer bei ECDB, über die enge Verzahnung von Sales und Customer Success. Als erfahrene Führungskraft verantwortet Daniela beide Bereiche und teilt offen, wie man klas... more
In dieser Episode spricht Maximilian mit Julian Janecke über ein Thema, das in vielen Organisationen noch zu wenig beachtet wird: Wie kann Customer Success aktiv dabei helfen, mentale Gesundheit im Unternehmen zu verankern – und zwar mit Wirkung auf ... more
In dieser Episode spricht Maximilian Hoppe mit Ingo Christ, Gründer der Vertriebswerkstatt Zukunft, Trainer und Entwickler des IHK-Zertifikatslehrgangs „Customer Success Management“. Gemeinsam werfen sie einen fundierten Blick auf das Selbstverständn... more
In dieser Episode spricht Host Maximilian Hoppe mit Dr. Atilla Çoksezen, promovierter Chemiker und Sales-Experte, über den Brückenschlag zwischen Vertrieb und Customer Success. Gemeinsam beleuchten sie, wie man Ängste vor Sales überwindet, welche Ski... more
🎙️ Shownotes zur HIMMC-Folge mit Antonino Avarello (Visible GmbH)
Host: Maximilian Hoppe
Gast: Antonino „Toni“ Avarello, Head of Customer Success @ Visible
In dieser Folge sprechen Maximilian und Toni über den Weg, Customer Success in einem stark S... more
🎙️ Shownotes zur HIMMC-Folge mit Cara Benecke (Workflex)
Host: Maximilian Hoppe
Gast: Cara Benecke, Head of Customer Success @ Workflex
In dieser Folge spricht Maximilian mit Cara Benecke über die Herausforderungen und Chancen von Customer Success ... more
Shownotes zur HIMMC-Episode mit Tony Hoang (StepStone)
In dieser Folge spricht Maximilian mit Tony Hoang, Customer Experience Manager bei StepStone, über den Weg von der Marktforschung zum datengetriebenen Change Management. Tony teilt praxisnah, wi... more
Key Facts
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Listeners, social reach, demographics and more for this podcast.
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| Household Income | Social Media Reach | ||||
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How I met my customer launched 10 months ago and published 20 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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