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Artwork for Building With Buyers: Startup Marketing and Growth Fueled By Customers

Building With Buyers: Startup Marketing and Growth Fueled By Customers

Anna Furmanov
Startup Marketing
Content Marketing
B2B Marketing
Marketing Strategies
SEO
Webflow
Content Strategy
Early Stage Startups
Positioning and Messaging
Customer Insights
Inbound Marketing
Startups
Podcasting
Positioning
Marketing Foundations
Lead Generation
Customer Engagement
Influencer Marketing
Product Marketing
Homepage Messaging

You think your product is amazing and feel like more people should be buying. But the road is long and slow. It feels like you're stuck. There's always one thing I ask: have you talked to your customers? This is a show that explores the role that customers play in helping companies build to their next level of growth. Hosted by Anna Furmanov. Anna turns customer insights into compelling positionin... more

PublishesWeeklyEpisodes272Founded5 years ago
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BusinessMarketing

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Artwork for Building With Buyers: Startup Marketing and Growth Fueled By Customers

Latest Episodes

In the last episode (270), Caitlin Sullivan (AI + Customer Research expert) asked me "what would have to change for you to feel that AI is trustworthy?" It's a really good question and I answer it in this short episode.

Subscribe to Building With Bu... more

I know, I know. Season 5 wrapped up. But I couldn't help myself.

Caitlin Sullivan is an expert in AI for Customer Research. She trains growth-ready product & design teams to know their customers faster. Clients include YouTube, Spotify, Ramp, Meta, ... more

Thanks for being here, for listening, for collaborating, thanks for sharing episodes with others, for sharing stuff with me - when people DM me on LI with their fave episodes - for leaving a review, thank you for all of it. Here's the link to the art... more

To wrap the year, my client Navattic invited nine of their marketing advisors (including me!) for an open panel on what’s working and what’s worn out from 2025, and where we're placing big bets for 2026. ~300 ppl registered.

A few highlights -

Wor... more

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Recent Guests

Caitlin Sullivan
Expert in AI for customer research and trainer for growth ready product and design teams.
Episode: 270 - How AI Is Transforming Customer Research (Caitlin Sullivan)
Kevin Lau
VP of Global Customer Marketing at Freshworks
Freshworks
Episode: 267 - Creating Customers for Life: Reimagining Customer Marketing (Kevin Lau, Freshworks)
Melanie Paddock
Senior Manager Customer Marketing and Advocacy at Gainsight
Gainsight
Episode: 266 - How To Turn Customer Marketing Into Your Strategic Advantage (Melanie Paddock, Gainsight)
Shannon Howard
Senior Director of Customer and Content Marketing at Intellum
Intellum
Episode: 265 - Dear B2B CMOs: Customer Love Is The Strategy (Shannon Howard, Intellum)
Aditya Vempaty
VP of Marketing at MoEngage
MoEngage
Episode: 263 - The Customer Hero Mindset Shift (Aditya Vempaty, MoEngage)
Isaac Ware
Head of Demand Generation at UserGems
UserGems
Episode: 262 - What Happened When We Brought Our Customer Into Our Strategy Meeting (Jess Cook, Vector)
Mark Huber
VP of Marketing at UserEvidence
UserEvidence
Episode: 260 - How Gamification In Customer Marketing Is Evolving (Mark Huber, VP Marketing at UserEvidence)
Hannah Shamji
Former therapist and now consumer psychology researcher
Episode: 259 - Former Therapist: How To Unravel The Emotion Behind Purchase Decisions (Your Buyers Aren't Logical)
Holly Higgins
Senior Customer Marketing Manager
Nectar
Episode: 256 - Customer Marketing Is Your Hidden Growth Lever (Holly Higgins, Customer Marketing at Nectar)

Host

Anna Furmanov
Host exploring the critical role of customers in business growth, drawing on her experience in marketing and customer engagement.

Reviews

4.8 out of 5 stars from 60 ratings
  • Amazing Host. Wonderful Guests. Great Topics.

    Anna is ahead of the curve, and she’s actively helping startups and growing companies take a buyer-centric approach to marketing and growth. The landscape has shifted over the last several years, and along with her guests she is helping to shape how we are evolving as marketers to get a seat at the table and make a lasting impact.

    Apple Podcasts
    5
    AJStonehouse
    United States6 months ago
  • Top-tier guests

    No fluff interviews with some of the best marketers around.

    Apple Podcasts
    5
    evforija
    United States2 years ago
  • Great listen!

    I’m a huge fan of Anna’s perspective and how she relates to her guest. A must listen!

    Apple Podcasts
    5
    amcgovea
    United States2 years ago
  • Solid insight and on target content

    I’ve listened to Anna now for quite a few weeks. I’ve been looking for a podcast that fits the needs of being in marketing early on in a startup and have connected with the episodes Anna is creating. I am finding the quality of guestss to be high, conversational nature fun and the themes relevant. Thank you and looking forward to the next episode.

    Apple Podcasts
    5
    h011yw00d
    United States2 years ago
  • Solid insight and on target content

    I’ve listened to Anna now for quite a few weeks. I’ve been looking for a podcast that fits the needs of being in marketing early on in a startup and have connected with the episodes Anna is creating. I am finding the quality of gears to be high, conversational nature fun and the themes relevant. Thank you and looking forward to the next episode.

    Apple Podcasts
    5
    h011yw00d
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

A must-listen for startup founders and marketers looking for innovative ideas.
The podcast emphasizes genuine customer relationships as a vital growth strategy.
Listeners appreciate actionable insights and the engaging discussions with expert guests.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

267 - Creating Customers for Life: Reimagining Customer Marketing (Kevin Lau, Freshworks)
Q: What are your hopes and fears for 2026 in relation to AI?
My hope is that AI will make us more strategic and effective as practitioners, while my fear is that it could lead to complacency in critical thinking.
267 - Creating Customers for Life: Reimagining Customer Marketing (Kevin Lau, Freshworks)
Q: How does customer marketing work with product marketing?
Customer marketing operates separately from product marketing at Freshworks, focusing on adoption and retention strategies while supporting the overall customer journey.
265 - Dear B2B CMOs: Customer Love Is The Strategy (Shannon Howard, Intellum)
Q: Can you talk a little bit more about how you see those two things as different?
Customer marketing should nurture relationships towards growth, not just be promotional.
265 - Dear B2B CMOs: Customer Love Is The Strategy (Shannon Howard, Intellum)
Q: Why do you think CMOs might be sleeping on the customer marketing opportunity?
Often it's because they've never done it before and are typically focused on new logo acquisition.
263 - The Customer Hero Mindset Shift (Aditya Vempaty, MoEngage)
Q: How do you manage to align diverse teams located in different regions?
The structure allows localized product teams to address regional nuances while maintaining a higher-level narrative; there needs to be continuous alignment on messaging.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Content focuses on the pivotal role that customers play in driving growth for startups and businesses. Episodes explore tactics and strategies centered around customer engagement, insights, and advocacy, emphasizing how real-life customer interactions can lead to innovative marketing approaches and robust business models. The host frequently invites industry experts to share profound insights, thus blending expert opinion with actionable advice for listeners. Notable themes include customer marketing, retention strategies, and the importance of understanding customer experiences, making it an invaluable resource for marketers and startup founders alike.

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These podcasts share a similar audience with this podcast:

1. The Amy Porterfield Show

How many episodes of this podcast are there?

this podcast launched 5 years ago and published 272 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Caitlin Sullivan
2. Kevin Lau
3. Melanie Paddock
4. Shannon Howard
5. Aditya Vempaty
6. Isaac Ware
7. Mark Huber
8. Hannah Shamji

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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