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Artwork for Receivables Podcast

Receivables Podcast | Discussions About Debt Collection

Adam Parks
Debt Collection
Artificial Intelligence
Compliance
ACA Insurance Program
Systems Of Record
Insurance
NCBA Connect Conference
Networking
Technology Integration
Consumer Experience
Consumer Protection
Debt Collection Law
New Orleans
Data Security
Data Management
Debt Buying
ACA International
National Creditors Bar Association
Credit Unions
Cybersecurity Insurance

Receivables Podcast brings you honest conversations with industry leaders, innovators, and experts in debt collection, receivables management, and financial services. Hosted by Adam Parks, each episode dives into real-world strategies, compliance insights, emerging technologies, and leadership lessons shaping the future of collections.

Whether you're an agency executive, creditor, vendor, or profe... more

PublishesTwice weeklyEpisodes181Founded3 years ago
Number of ListenersCategories
ManagementBusiness

Listen to this Podcast

Artwork for Receivables Podcast

Latest Episodes

Are your payment rails in receivables management actually protecting your operation or quietly exposing risk?

In this episode, host Adam Parks sits down with Chris Compton and Anthony Faldetta of Eliteserv Inc to unpack compliant payment processing ... more

Do your text messages reach consumers or get filtered before they ever matter?

In this episode, Adam Parks sits down with Rick Lang, President of Pronto Connects, to unpack messaging channel governance in collections and why understanding the differ... more

What does intelligence layer architecture for collections actually mean and why does AI fail without it?

In this episode, Adam Parks is joined by Shantanu Gangal of Prodigal to unpack how data context enabling AI decisioning changes everything in re... more

Are we actually talking about AI the right way in collections?

In this episode, Adam Parks sits down with Rob Grafrath of CSS Impact to unpack artificial intelligence terminology in collections and why getting the language wrong leads to real operat... more

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Recent Guests

Rick Lang
Expert in communication strategies and founder of Pronto Connects
Pronto Connects
Episode: Messaging Strategy for Collections That Carriers Actually Trust | Rick Lang | Ep. 277
Shantanu Gangal
CEO of Prodigal, with a background in consumer finance and technology development.
Prodigal
Episode: From APIs to Intelligence Layers in Collections AI | Shantanu Gangal | Ep. 276
Rob Grafrath
Head of Business Development at CSS Impact; experienced in debt collection and AI technologies.
CSS Impact
Episode: Future-Proofing Collections With AI Governance | Rob Grafrath, CSS Impact | Ep. 275
Joy Jackson
CEO of Faber & Brand Law Firm, located in Columbia, Missouri
Faber & Brand Law Firm
Episode: Law Student Exposure to Creditors’ Rights Law | NCBA Outreach Explained | Ep. 270
David Weimer
Chief Compliance Officer at Kramer & Frank, longstanding creditors' rights law firm in Missouri
Kramer & Frank
Episode: Law Student Exposure to Creditors’ Rights Law | NCBA Outreach Explained | Ep. 270
Ranjan Dharmaraja
Workflow engineer and founder of Quantrax
Quantrax
Episode: Workflow Engineering for Collections at Scale | Ranjan Dharmaraja | Ep. 269
Mark Reinhard
CEO of Concepts2Code, specializes in collection-based software
Concepts2Code
Episode: Effective Text Messaging Strategies for Debt Collectors | Mark Reinhard | Ep. 268
Jon Siegel
Lawyer at Slovin & Council with extensive experience in the debt collection industry.
Slovin & Council
Episode: Bridging Sales and Client Services in Collections | Ep. 267
Eder Ribeiro
Expert in Cyber Incident Response at TransUnion
TransUnion
Episode: Preparing for Security Threats: What Collection Agencies Must Fix Now | Ep. 266

Host

Adam Parks
Host of insightful discussions with an array of industry leaders, focusing on strategic insights and operational best practices in debt collection and financial services.

Reviews

5.0 out of 5 stars from 6 ratings
  • Essential ARM Insights

    Adam’s podcast is required listening for anyone working in the debt collection industry! I like to binge episodes the week before heading out to a conference. Adam’s guests run the gamut from agency owners to attorneys to tech vendors, so it provides a good cross-section of our space.

    Apple Podcasts
    5
    Rob Grafrath
    United States6 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The diverse range of guests adds significant value to the discussions, contributing various perspectives within the industry.
Overall, the conversations are characterized by a collegial atmosphere, appealing to those wanting expert advice in the debt collection field.
Listeners appreciate the practical insights and actionable professional strategies shared in episodes.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#12
Brazil/Business/Management
Apple Podcasts
#51
Taiwan/Business/Management
Apple Podcasts
#146
Brazil/Business

Talking Points

Recent interactions between the hosts and their guests.

Operationalizing Compliance Under RMAI Certification | Sara Woggerman | Ep. 273
Q: What common pitfalls should organizations avoid when going through their audit process?
Organizations often struggle to provide evidence for their hardship policies and FEMA alert declarations during audits, leading to challenges in compliance.
Operationalizing Compliance Under RMAI Certification | Sara Woggerman | Ep. 273
Q: What do organizations need to be aware of regarding the 13.0 certification program?
The introduction of coerced debt requirements and the integration of artificial intelligence into policies are key updates in the 13.0 certification standards.
Operationalizing Compliance Under RMAI Certification | Sara Woggerman | Ep. 273
Q: What are you seeing on the ground level regarding RMAI certification?
More debt buyers are starting to require RMAI certification from their collection agencies, which is a significant change from previous encouragement to get certified.
ACA State Guide Compliance Explained ft. Sara Disher Ratliff | Ep. 259
Q: Can you talk me through what your process looks like when entering new geographic locations or projects?
Sara outlines her process of referencing the ACA state guide, summarizing compliance implications, and collaborating with her team to implement necessary changes.
ACA State Guide Compliance Explained ft. Sara Disher Ratliff | Ep. 259
Q: Can you tell me a little about your role with Meridian and what you're doing day to day?
Sara describes her various responsibilities, including handling compliance disputes, litigation, licensing, corporate taxes, and managing compliance documentation.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
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Frequently Asked Questions About Receivables Podcast

What is Receivables Podcast about and what kind of topics does it cover?

A series of discussions focusing on the nuances of the debt collection industry, featuring conversations with industry leaders, innovators, and experts. Listeners gain insights into practical strategies, compliance challenges, and emerging technologies that are shaping receivables management. Key topics include artificial intelligence's role in collections, effective communication practices, and the impact of legislation on debt resolution processes. Unique to the series is the emphasis on real-world applications, ensuring professionals remain competitive and informed.

The conversations are characterized by an approachable style, making complex industry insights accessible to various stakeholders, including agency executives, creditors, an... more

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Which podcasts are similar to Receivables Podcast?

These podcasts share a similar audience with Receivables Podcast:

1. TED Talks Daily
2. Hard Fork

How many episodes of Receivables Podcast are there?

Receivables Podcast launched 3 years ago and published 181 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Receivables Podcast?

Recent guests on Receivables Podcast include:

1. Rick Lang
2. Shantanu Gangal
3. Rob Grafrath
4. Joy Jackson
5. David Weimer
6. Ranjan Dharmaraja
7. Mark Reinhard
8. Jon Siegel

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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