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Artwork for ReclAMAME, Secretos de Customer Experience

ReclAMAME, Secretos de Customer Experience

Nicolás Vilela

Un podcast de personas y empresas a la vanguardia de la felicidad de sus clientes. En cada episodio, Nicolás Vilela entrevistará a cracks que lograron escalar sus experiencia de clientes para que nos cuenten sus casos de éxito y cómo se preparan para el futuro. ¡No te pierdas este podcast traído a ustedes por ZTZ!

PublishesWeeklyEpisodes23Founded3 years ago
Language
Spanish
Category
Technology

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Artwork for ReclAMAME, Secretos de Customer Experience

Latest Episodes

Una charla con el Project Manager Digital Integration en Enel Distribucion Chile. Nos cuenta sobre su proyecto Grid Blue Sky y todo lo referido a Customer Experience en la transformación digital en empresas de servicios masivos.

¿Cómo evolucionó la... more

Invitamos a Alejandro, Director de Producto en Desafío Latam, una academia donde buscan formar talentos digitales capacitando a personas no técnicas para que puedan ingresar al mundo laboral de las tecnologías.

¿Qué es la transformación digital pa... more

Un episodio especial en inglés y español. Conversamos con Ritik sobre MIDAS, una empresa mexicana de asesoría 100% digital para invertir en la bolsa de valores de Estados Unidos.

Lo invitamos para conversar sobre Customer Experience en la economía.... more

Jorge Loyola Castro trabaja en ProChile UK como Asistente Comercial en la Embajada de Chile en el Reino Unido. Coordina actividades de promoción en torno a la tecnología, la innovación y el emprendimiento para aumentar el comercio y la inversión entr... more

Komal Dadlani es CEO y Co-Founder de Lab4U, empresa que busca democratizar el acceso a la educación mediante la transformación de teléfonos inteligentes y tabletas en laboratorios de ciencias.

Conversamos sobre Customer Experience para empresas que... more

Una reflexión de mañana en un café chiquitito de Ciudad de México. Por la ventana, una mezcalería ensaya para perfeccionar su atención con bandejas llenas de fruta. ¿Cómo se escala una experiencia de cliente? ¿Nos damos tiempo de aprender y mejorar? ... more

Nico Vilela nos trae un nuevo episodio literario vinculado al customer experience. Analiza el concepto de ‘déjà vu’ y ‘jamais vu’ para pensar de qué manera las organizaciones atienden, o no, los reclamos de sus clientes.

“Peor que pensar que algo y... more

Hablamos con un experto en los procesos e innovaciones en el mundo de las tecnologías de la información. Ganador del premio Sadosky de oro por innovación en educación cuando era Director del UADE Labs.

Lo invitamos para conversar sobre Customer Exp... more

Key Facts

Contact Information
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Reviews

5.0 out of 5 stars from 5 ratings
  • Siempre un aporte

    Comencé a escuchar estas experiencias y la verdad cada capitulo se aprende algo. Excelente Nicolas!!!

    Apple Podcasts
    5
    Luis Starken
    Chile3 years ago

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#103
Brazil/Technology

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