
Ben Murray brings you actionable SaaS metrics lessons that he has learned through years of being in the SaaS CFO trenches. Whether you are new to SaaS or a SaaS veteran, learn the latest SaaS metrics, finance, and accounting tactics that drive financial transparency and improved decision-making. Ben’s SaaS metrics blog consistently rates a 70+ NPS, and his templates have been downloaded over 100,0... more
| Publishes | Twice weekly | Episodes | 335 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EntrepreneurshipBusinessManagement | |||

In episode #335, Ben answers a common operator question: Should Customer Success be included in the cost of customer acquisition (CAC)? He explains how Customer Success should be coded based on responsibilities, when it belongs in COGS vs. Sales, and... more
In episode #334, Ben Murray breaks down how leading public SaaS and tech companies are reporting AI-driven value creation across their earnings calls. After analyzing more than 130 public tech earnings transcripts, Ben identifies five consistent them... more
In episode #333, Ben answers a foundational SaaS metrics question: Should expansion revenue be included in your Lifetime Value (LTV) calculation? Ben walks through the correct LTV formula and highlights how misalignment between LTV and CAC can distor... more
In episode #332, Ben Murray explains why AI companies with high inference costs and lower gross profit margins must scale dramatically faster—up to 6x larger—to match the financial performance of a comparable SaaS business. Using simple financial mod... more
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Ben does a great job breaking down SaaS metrics and making it look easy!
This podcast is invaluable. Ben does a fantastic job of succinctly providing the need to know fiancials. As well as anticipating questions related to material. It easy to listen to bit size chunks.
This podcast is invaluable. Ben does a fantastic job of succinctly providing the need to know fiancials. As well as anticipating questions related to material. It easy to listen to bit size chunks.
Ben does a great job breaking down the metrics for saas businesses into small pieces that are easy to understand and use in your business.
Pro-tip: download the free excel templates to speed things up.
(I also recommend his saas online course if you need more detail or handholding, the slack group is very useful and active)
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The focus is on providing actionable lessons and insights into SaaS metrics, finance, and accounting for both newcomers and veterans in the SaaS industry. Key topics include understanding the critical differences between AI and SaaS metrics, optimizing customer acquisition costs, and the importance of maintaining accurate financial practices. This podcast stands out due to its practical guidance, promoting financial transparency and more effective decision-making for businesses in the SaaS sector. The host shares experiences and data-driven insights that are invaluable for SaaS founders and CFOs aiming to enhance their growth strategies and operational efficiency.
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4. a16z Show
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SaaS Metrics School launched 2 years ago and published 335 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on SaaS Metrics School include:
1. Omeed Tabiei
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