The Amazon Connect Podcast
Douglas Park, Marc RudkowskiInformation and Insight into what's new and why it matters, on Amazon Connect. Brought to you by Marc and Doug, who have been working with Amazon Connect since service launch.
| Publishes | Twice monthly | Episodes | 13 | Founded | 5 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EducationTechnology | |||
Listen to this Podcast
Latest Episodes
Join Marc, Doug and special guest Keith Ramsdell in the latest episode of the Amazon Connect Podcast! Explore the cutting-edge advancements in AI-driven contact centers, including Agentic Voice and dynamic language support. Keith shares his expertise... more
In this pre-re:Invent episode of the Amazon Connect podcast, hosts Douglas Park and Marc Rudkowski set the stage for the upcoming event by exploring the latest advancements in AI and customer experience. They discuss the significance of observability... more
In Episode 13 of the Amazon Connect Podcast, hosts Marc Rudkowski, Douglas Park, and Clyde Logue explore the transformative power of Cases and Step-by-Step Guides in modern contact centers. Discover how these tools are reshaping customer interactions... more
Join us for a special 10th episode of the Amazon Connect podcast, where it's Marc Rudkowski's time to shine! Dive into Marc's deep expertise as he shares insights from his recent experience at Dreamforce, discussing the exciting integration between A... more
Key Facts
Similar Podcasts
People also subscribe to these shows.
Recent Guests
Hosts
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #127 |  Australia/Technology |
Apple Podcasts | #144 |  New Zealand/Technology |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | |
|---|---|
| Gender Skew | |
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
Frequently Asked Questions About The Amazon Connect Podcast
What is The Amazon Connect Podcast about and what kind of topics does it cover?
The episodes focus on significant updates, features, and best practices related to Amazon Connect, a cloud-based contact center platform. Discussions frequently revolve around the impact of integration with other services like Salesforce, advances in AI technologies, and the evolving landscape of customer engagement solutions. Uniquely, the hosts prioritize insights from industry experts and provide practical applications of new features, such as generative AI and proactive engagement strategies, exploring how they enhance customer service operations within the Amazon Connect ecosystem. This content is particularly valuable for organizations seeking to optimize their contact center capabilities and enhance customer experience.
Where can I find podcast stats for The Amazon Connect Podcast?
Rephonic provides a wide range of podcast stats for The Amazon Connect Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Amazon Connect Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does The Amazon Connect Podcast get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Amazon Connect Podcast, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for The Amazon Connect Podcast?
Rephonic provides comprehensive predictive audience data for The Amazon Connect Podcast, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does The Amazon Connect Podcast have?
To see how many followers or subscribers The Amazon Connect Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to The Amazon Connect Podcast?
These podcasts share a similar audience with The Amazon Connect Podcast:
1. Acquired
How many episodes of The Amazon Connect Podcast are there?
The Amazon Connect Podcast launched 5 months ago and published 13 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Amazon Connect Podcast?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for The Amazon Connect Podcast?
Rephonic pulls ratings and reviews for The Amazon Connect Podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for The Amazon Connect Podcast?
Rephonic provides full transcripts for episodes of The Amazon Connect Podcast. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on The Amazon Connect Podcast?
Recent guests on The Amazon Connect Podcast include:
1. Keith Ramsdell
2. Yasser El-Hagan
3. Nelson Martinez
4. Hannah Bloking
5. Jeremy Puent
6. Sheila Bushman
7. Anjan Mukherjee
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.