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Artwork for The Watson Weekly: eCommerce Strategy & News

The Watson Weekly: eCommerce Strategy & News

Watson Weekly
Amazon
Ecommerce
Shopify
Shein
UPS
Target
Paypal
Macy's
Klaviyo
Tmoo
Nordstrom
Venture Capital
Shoptalk 2024
Digital Evolution
Walmart
Home Depot
Thrasio
Whole Foods
American Eagle
Software As a Service

Stop reading the headlines and start understanding the frameworks. The Watson Weekly is the premier resource for eCommerce executives, delivering sharp, independent strategy on the industry's most critical developments. Join 20-year veteran Rick Watson as he cuts through the noise to help you understand not just what is happening, but why it matters to your business. Broadcasting three times a wee... more

PublishesWeeklyEpisodes237Founded5 years ago
Number of ListenersCategories
TechnologyManagementBusiness

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Artwork for The Watson Weekly: eCommerce Strategy & News

Latest Episodes

Today on our show:

• ChatGPT's 4% Fee Confirms Marketplace Economics

• American Eagle to Close Quiet Logistics Business

• UPS Releases 4Q 2025 Earnings and Provides 2026 Guidance

• Meta Earnings in Superintelligence We Trust

- and finally, The Inve... more

In this Friday edition of Watson Weekly, Rick Watson and Jessica Lesesky dive into the major shifts rocking the retail and tech landscape. From Shopify’s controversial partner strategy to Apple’s "defensive sprint" into wearable AI hardware, we break... more

The "Growth at All Costs" era is over. Welcome to the era of Trust and AI Efficiency.

In this episode of The Watson Weekly, Rick Watson sits down with Gareth Cummings, CEO of eDesk, to discuss the massive shift in how brands interact with their cust... more

Today on our show:

• Sam Altman Testing Ad

• Lowes to license its checkout

• AI meets Davos and a Jassy Sighting

• Claude Code Is Having a Viral Moment

- and finally, The Investor Minute, which contains 3 items this week from the world of venture c... more

Key Facts

Accepts Guests
Accepts Sponsors
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Find out how many people listen to this podcast per episode and each month.

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Recent Guests

Christopher Kellner
CEO of DigitalGenius, a company specializing in AI agents for eCommerce.
DigitalGenius
Episode: From Playbooks to Pipelines: How DigitalGenius Is Scaling AI in SaaS Sales & Service
Shailesh Kumar
Senior Vice President of Engineering at Salesforce Commerce Cloud
Salesforce
Episode: September 15th, 2025: The Future is Less If Then And More Prompts, Agents, and MCP - A SVP Looks to the Future
Dipti Desai
Founder and CEO of Crstl, with a background in electrical engineering and experience in the tech industry.
Crstl
Episode: The CEO Spot: From Silicon Chips to Supply Chains – Dipti Desai’s Mission to Modernize EDI
Scott Eckert
CEO of Mirakl America, formerly with companies like Dell and Walmart
Mirakl
Episode: Special Episode: Scott Eckert on Leading Mirakl and the Marketplace Revolution
Ashley Laing
VP of North America at Pimcore
Pimcore
Episode: Special Episode from Shopware Partner Day– Pimcore & the Data Layer Revolution in B2B
Carrie Weidenbach
Co-founder of Asynd
Asynd
Episode: Special Episode from Shopware Partner Day– Conscious Commerce & Regulated Realities: The Aysnd Way
Chris Harrison
Co-founder of Asynd
Asynd
Episode: Special Episode from Shopware Partner Day– Conscious Commerce & Regulated Realities: The Aysnd Way
Rob Miller
EVP of Customer Growth at Smith Commerce
Smith Commerce
Episode: Special Episode from Shopware Partner Day– Inside B2B Growth: Smith Commerce on Scaling Smart
Alex Yancher
CEO of Passport
Passport
Episode: Turning Tariffs into Tactics — Cross-Border Commerce in 2025 with Alex Yancher, CEO of Passport

Host

Rick Watson
CEO and founder of RMW Commerce Consulting, with over 20 years of experience in eCommerce, providing expert insights on industry developments.

Reviews

4.9 out of 5 stars from 55 ratings
  • Clever and informative

    I just found this podcast. As a former retail merchant I find this detail on E-commerce to be both informative and entertaining. Great perspective on e-commerce across sectors.

    Apple Podcasts
    5
    modhutch
    United States2 years ago
  • Amazing

    It was the best

    Apple Podcasts
    5
    John McD.
    United States3 years ago
  • Love this, thank you for your work

    Super condensed, deep ecoomerce insights

    Apple Podcasts
    5
    MontingL
    Canada3 years ago
  • One of the best podcasts out there if you’re in the eCom space.

    If you’re in the eCom space, this podcast needs to become part of your weekly routine. Absolutely love the depth of insights from Rick.

    Apple Podcasts
    5
    Supply Chain Pros
    Canada3 years ago
  • A Great Way to Keep Up in eCommerce

    I listen first thing every Monday to get the best updates on eCommerce. The industry is fast moving and always changing, I count on Rick to pull out the most important items I need to know every week. Keeping up with him on LinkedIn furthers the great analysis.

    Apple Podcasts
    5
    omahadave1234
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Feedback highlights the importance of the podcast for those in the retail and eCommerce sectors, particularly praising the depth of analysis and real-world application of insights.
Audience sentiment is overwhelmingly positive, with listeners often referring to it as essential for anyone involved in the eCommerce space.
Listeners appreciate the concise and insightful format, noting that it helps them stay updated in the rapidly changing eCommerce landscape.
Many commend the host's ability to break down complex topics into understandable segments, making it accessible for professionals at various levels.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#122
United States/Business/Management
Apple Podcasts
#213
Canada/Business/Management
Apple Podcasts
#28
Italy/Business/Management
Apple Podcasts
#226
Australia/Business/Management
Apple Podcasts
#247
Italy/Business
Apple Podcasts
#52
India/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

From Playbooks to Pipelines: How DigitalGenius Is Scaling AI in SaaS Sales & Service
Q: What are some of the challenges that teams face when implementing AI?
Challenges include defining clear goals, having the right data, and understanding the problems AI is meant to solve before implementation.
From Playbooks to Pipelines: How DigitalGenius Is Scaling AI in SaaS Sales & Service
Q: What do you think has really changed in the last few years that has enabled AI to become more human-like?
The rise of large language models has allowed AI systems to interact in a much more human-like and reactive manner, moving away from scripted responses.
September 15th, 2025: The Future is Less If Then And More Prompts, Agents, and MCP - A SVP Looks to the Future
Q: Why is Salesforce investing in MCP capabilities?
Salesforce sees MCP as integral for developers to create agents and connect various data sources within its platform.
September 15th, 2025: The Future is Less If Then And More Prompts, Agents, and MCP - A SVP Looks to the Future
Q: What problem does MCP solve?
MCP acts as a bridge similar to APIs, facilitating better interaction for developers to create agents on top of it.
September 15th, 2025: The Future is Less If Then And More Prompts, Agents, and MCP - A SVP Looks to the Future
Q: Can you talk about your history a little bit?
Shailesh Kumar details his background, highlighting his positions at Salesforce and other companies like ClickUp and MuleSoft.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
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Age Range
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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Focused on the fast-moving eCommerce landscape, insights from a seasoned expert provide listeners with timely updates about major players such as Amazon and Shopify, along with intriguing new ventures. Each episode offers a brisk review of industry news, touching on marketplace dynamics, direct-to-consumer strategies, supply chain innovations, and payments technology. Rick Watson, the host, synthesizes complex information into digestible insights, drawing on two decades of industry experience and a wealth of knowledge about the evolving ecosystem. This podcast is ideal for professionals wanting to stay informed about essential developments, trends, and key challenges within e-commerce.

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1. Founders
2. Prof G Markets
3. All-In with Chamath, Jason, Sacks & Friedberg
4. The Prof G Pod with Scott Galloway
5. Honestly with Bari Weiss

How many episodes of this podcast are there?

this podcast launched 5 years ago and published 237 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Christopher Kellner
2. Shailesh Kumar
3. Dipti Desai
4. Scott Eckert
5. Ashley Laing
6. Carrie Weidenbach
7. Chris Harrison
8. Rob Miller

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