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Artwork for Insights Unlocked

Insights Unlocked

UserTesting
Usertesting
UX Research
UX Design
Generative AI
Digital Note-Taking
AI Startups
Product Design
Figma
Product Management
User Experience Research
Design
Ride Home AI Fund
Artificial Intelligence
Customer Feedback
Product Development
Linkedin
Insights Council
Research Teams
Musho AI
Landing Pages

What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-... more

PublishesWeeklyEpisodes215Founded4 years ago
Number of ListenersCategories
TechnologyBusinessEntrepreneurship

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Artwork for Insights Unlocked

Latest Episodes

Episode web page: bit.ly/4k9H4fT

Episode summary:

In this episode of Insights Unlocked, Nathan Isaacs chats with Natalie Nixon, creativity strategist, author, and CEO of Figure 8 Thinking, about her transformative framework for redefining p... more

YouTube

Episode web page: bit.ly/3LR63bd

Episode summary:

In this special episode, guest host Kate Towsey—ResearchOps thought leader and founder of the Cha-Cha Club—sits down with Baran Erkel, Chief Strategy Officer at UserTesting, and Basel Fakhou... more

YouTube

Episode web page:

Episode summary:

In this episode of Insights Unlocked, host Nathan Isaacs sits down with Amy Wigdahl, principal solution marketing manager at UserTesting, to discuss the trends transforming the banking and fintech landscape as we ... more

YouTube

Episode web page: bit.ly/3Ys2J9d

Episode description:

In this episode of Insights Unlocked, Phillip Jackson, CEO and co-founder of Future Commerce, joins the show to explore how commerce is fundamentally shaped by culture, not just technolo... more

Key Facts

Accepts Guests
Accepts Sponsors
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People also subscribe to these shows.

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Recent Guests

Amy Wigdahl
Principal Solution Marketing Manager at UserTesting
UserTesting
Episode: How digital banking trends in 2026 are bringing humanity back to finance
Phillip Jackson
Co-founder of Future Commerce and a leading voice in digital commerce with expertise in retail innovation and consumer behavior.
Future Commerce
Episode: From novelty to necessity: Smarter AI strategies for retail with Phillip Jackson
Mike McDowell
Principal Solutions Marketing Manager with a focus on product evangelism and customer insights.
UserTesting
Episode: The future of customer insights starts in 2026
Lacey Fabrizio
Principal Solution Marketing Manager at UserTesting
UserTesting
Episode: Why the evolving role of designers changes everything with Lacey Fabrizio
Mario Callegaro
Market researcher and AI expert, founder of Callegaro Research.
Callegaro Research
Episode: Why AI in user research isn’t replacing real people (yet) with Mario Callegaro
Mike Mace
Executive Business Strategist at UserTesting
UserTesting
Episode: Design for AI or disappear with UserTesting's Mike Mace
Kim Storin
CMO at Zoom, leading global marketing and communications, with a background in tech marketing leadership and M&A consulting at Deloitte.
Zoom
Episode: Redefining a beloved brand: What Zoom’s transformation teaches modern business leaders
Rich Braden
Co-author of Innovation-ish, design strategist with a background in software, marketing, and improv.
Episode: Innovation-ish: Practical tools for everyday innovators
Tessa Forshaw
Co-author of Innovation-ish, cognitive scientist and co-founder of Harvard's Next Level Lab.
Harvard's Next Level Lab
Episode: Innovation-ish: Practical tools for everyday innovators

Host

Nathan Isaacs
Senior Manager for Content Production and Show Producer, likely involved in overseeing episode content and guest coordination.

Reviews

4.8 out of 5 stars from 59 ratings
  • My favorite podcast

    I’m so impressed with the insightful content and excellent speaker lineup. I always walk away with actionable takeaways.

    Apple Podcasts
    5
    NPeterson!
    United States3 years ago
  • Helpful for anyone looking for new ways to test customer experiences

    Great podcast for anyone in UX research, design or product development.

    Helpful hearing subject matter experts share stories and suggest innovative ways to continuously test experiences.

    Apple Podcasts
    5
    RJC_36
    Canada3 years ago
  • Great content in a short time

    Wow! I had no idea this show existed. Quick and useful. Looking forward to more episodes.

    Apple Podcasts
    5
    Naugatuc
    United States3 years ago
  • Great content and speakers!

    Really enjoyed this show and speakers unlocked a lot of great insights!

    Apple Podcasts
    5
    ndw 12345
    United States3 years ago
  • Great insights!

    I look forward to listening to this podcast. It has great insights from brands I trust.

    Apple Podcasts
    5
    @isaacsnd
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The podcast consistently receives positive feedback for successfully blending theory with practical strategies.
Many find the discussions actionable and relevant to their work in marketing and customer experience.
Listeners appreciate the insightful content and the range of expert guests featured in each episode.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#235
Germany/Technology

Talking Points

Recent interactions between the hosts and their guests.

How digital banking trends in 2026 are bringing humanity back to finance
Q: What are banks thinking about when it comes to customer experience and customer insights as we head into 2026?
Banks are focusing on AI-driven personalization to bring humanity back to banking and understand their customers better, shifting from broad strategies to precision marketing.
From novelty to necessity: Smarter AI strategies for retail with Phillip Jackson
Q: How are customer expectations changing?
Jackson notes that consumers are good at pattern recognition and are starting to look for more genuine and transparent interactions rather than the same old shopping experiences.
From novelty to necessity: Smarter AI strategies for retail with Phillip Jackson
Q: Can you talk a little bit about the background and what made you start the company and what you're aiming to change?
Phillip explains that Future Commerce was founded from his 22 years of experience in e-commerce and retail, aiming to merge the concepts of commerce with culture and focusing on the daily ritual of commerce.
Why the evolving role of designers changes everything with Lacey Fabrizio
Q: How are designers using AI in their work?
Designers are using AI as a brainstorming partner to explore ideas and challenge assumptions, rather than just for speed in creating variations.
Why the evolving role of designers changes everything with Lacey Fabrizio
Q: What are some of the trends you're seeing in the design and product space?
Designers are being involved earlier in strategic conversations, AI is serving as a creative partner, and there is a greater emphasis on staying connected to customers throughout the design process.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
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Frequently Asked Questions About Insights Unlocked

What is Insights Unlocked about and what kind of topics does it cover?

This podcast features engaging conversations with builders, creators, and innovators who are pivotal in driving impactful digital transformations. With a focus on brand loyalty and customer-centric strategies, the episodes are aimed at marketing, product, UX, and CX leaders, encouraging them to navigate the competitive landscape effectively. Each episode is structured to provide actionable insights, from optimizing product launches to utilizing AI for enhanced efficiency. Listeners can expect to hear from influential industry leaders and gain practical knowledge derived from real success stories of notable brands, making it a valuable resource for professionals looking to enrich their customer experience strategies.

Where can I find podcast stats for Insights Unlocked?

Rephonic provides a wide range of podcast stats for Insights Unlocked. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Insights Unlocked and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Insights Unlocked get?

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What are the audience demographics for Insights Unlocked?

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How many subscribers and views does Insights Unlocked have?

To see how many followers or subscribers Insights Unlocked has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Insights Unlocked?

These podcasts share a similar audience with Insights Unlocked:

1. NN/G UX Podcast

How many episodes of Insights Unlocked are there?

Insights Unlocked launched 4 years ago and published 215 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Insights Unlocked?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Insights Unlocked?

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View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for Insights Unlocked?

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What guests have appeared on Insights Unlocked?

Recent guests on Insights Unlocked include:

1. Amy Wigdahl
2. Phillip Jackson
3. Mike McDowell
4. Lacey Fabrizio
5. Mario Callegaro
6. Mike Mace
7. Kim Storin
8. Rich Braden

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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