What Would They Do? The Customer Experience Podcast For Online Business
Nadine Nethery | Customer Experience Strategist & CopywriterWelcome to What Would They Do?, the customer experience podcast for online business owners. Every week, I answer your burning CX questions, and set you up with actionable, out-of-the-box customer experience strategies you can pull off without costly tech tools or lavish corporate marketing budgets! Join me as I explore different aspects of the customer journey, and how a remarkable customer experi... more
| Publishes | Weekly | Episodes | 51 | Founded | a year ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessMarketingEntrepreneurship | |||
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Latest Episodes
It’s episode 50! And as What Would They Do? is coming up to its one-year anniversary, I’m taking a closer look at the biggest themes that have emerged from 50 episodes of listener questions, expert interviews, and strategic CX deep-dives.
But don’t ... more
Retention sounds great in theory, but what does it actually mean for your bottom line?
In this quick episode, I pull back the curtain on one simple, scroll-stopping sales page strategy that turned heads during the founding member launch of Retention... more
In today’s episode, we’re answering a question that hits home for every service provider, course creator, and membership site owner:
How do you build personal relationships that make your clients feel seen while still maintaining the boundaries that... more
In this final episode of the reflection and intention-setting series, I share my personal approach to planning with purpose and how intentionality can shape your business in 2026 and beyond.
I open up about how I mapped out my entire year in advance... more
Key Facts
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Reviews
- Super smart tips!
I love when podcasts get right to the heart and go deep with expert advice… and that’s exactly what Nadine does! She brings out the best in her guests and is a delightful interviewer. Great convos and super actionable tips.
Apple Podcasts5Laura Sprinkle
United States2 months ago - Great actionable advice
Love Nadine’s approach to customer experience and retention. I’ve gotten so many ideas from listening to this podcast. Recommended!
Apple Podcasts5Shelley HitzUnited States3 months ago - Refreshingly Real + Actionable Content
I’m obsessed with the Candocontent podcast. Every episode feels like sitting down with a friend who actually gets how hard it can be to create content that converts — without losing your mind (or your weekends). The conversations are thoughtful, strategic, and refreshingly real. I always walk away with a new idea or reminder to keep things simple and human-first. If you care about building a business that feels aligned and gets results, this one’s a must-listen.
Apple Podcasts5HollyHaynesUnited States4 months ago - Super actionable!
I’m really enjoying the question and answer format of the show. What a great way to make sure the show is answering REAL questions people care about! Highly recommend-
Apple Podcasts5Laura JawadUnited States6 months ago - Full of great tips
I always learn so much from listening to Nadine! I get ideas and inspiration every time. Well worth the time!
Apple Podcasts5SWPDX25United States7 months ago
Listeners Say
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Chart Rankings
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Apple Podcasts | #222 | United States/Business/Marketing |
Apple Podcasts | #243 |  United Kingdom/Business/Marketing |
Apple Podcasts | #142 |  Saudi Arabia/Business/Marketing |
Talking Points
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Audience Metrics
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
Focusing on practical and innovative customer experience strategies for small business owners, the content provides actionable insights without necessitating expensive tools or marketing budgets. Topics frequently discussed include email marketing, brand messaging, retention strategies, and the customer journey, including how to enhance customer loyalty and engagement. The format is largely Q&A, allowing listeners to gain direct answers to their pressing concerns while fostering a community feel that encourages personal connection and genuine customer experiences.
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How many episodes of this podcast are there?
this podcast launched a year ago and published 51 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Hamilton Schmid
2. Shelley Hitz
3. Ally Anderson
4. David Wachs
5. Laura Kendrick
6. Laura Sprinkle
7. Brenna McGowan
8. Ash McDonald
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