Amazing Business Radio
Shep Hyken & C-Suite RadioAmazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestse... more
| Publishes | Weekly | Episodes | 564 | Founded | 11 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | CareersBusiness | |||
Listen to this Podcast
Latest Episodes
Collecting and Using Data Ethically to Create Customer Delight
Shep interviews Phyllis Fang, Head of Marketing at Transcend. She talks about the importance of personalization and how companies can ethically collect, unify, and use customer data to c... more
Closing the Gap Between Customer Expectation and Customer Experience
Shep interviews Peter Cross, customer behavior expert, keynote speaker, and author of Start with the Customer: How to Deliver World-Class Customer Service. He talks about the impo... more
How Authentic Ratings and Reviews Drive Customer Trust
Shep interviews Allyse Slocum, Vice President of Product & Audience Marketing at Trustpilot. She talks about how customer reviews influence trust in businesses, the importance of authentic feedb... more
From Transactional Service to Relationship Building with the Help of Technology
Shep interviews Pasquale DeMaio, Vice President and General Manager of Amazon Connect. He talks about how Amazon leverages AI and technology to enhance customer service,... more
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Reviews
- Amazing is an Understatement
False advertising? Maybe. “Amazing” Business Radio doesn’t seem to be a strong enough name. Not only is the production value top-notch, it’s so apparent just how much time Shep and his team put into each episode. This is must-listen content in the car or at the gym. I always come away with great ideas that make me thinking differently.
Apple Podcasts5Steve Spangler
United States2 months ago - Insightful, accessible, impactful
A must for anyone looking for different perspectives on what it takes to operate and grow a company for the long term. A focus on the customer is the way, and this podcast offers invaluable perspectives on how to do it.
Apple Podcasts5RosenbergATLUnited States3 months ago - Amazing show with great insights
Amazing Business Radio with Shep Hyken" is a must-listen for anyone dedicated to elevating their customer service and customer experience game. Shep Hyken, a New York Times bestselling author and renowned expert, hosts insightful interviews with leaders and experts from a variety of fields. The show delivers a constant stream of practical, actionable advice that goes beyond theory.
Each episode is a masterclass in modern business, covering topics from how to use AI for better customer service t... more
Apple Podcasts5Craig SupportNinjaUnited States3 months ago - World Class CX Content
Amazing Business Radio is my go to podcast for the latest and greatest customer experience content and trends. Shep Hyken is an amazing host and CX practitioner!!
Apple Podcasts5heels23United States6 months ago - Differentiated
Shep and his guests create a differentiated conversation about business and customers.
Apple Podcasts5John RossmanUnited States9 months ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #171 |  Mexico/Business/Careers |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
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Frequently Asked Questions About Amazing Business Radio
What is Amazing Business Radio about and what kind of topics does it cover?
The content primarily revolves around customer service and experience, featuring a range of topics such as employee engagement, leadership accountability, the impact of technology like AI on customer relations, and the importance of cultivating strong relationships with customers. Each episode brings insights from various professionals, including authors, CEOs, and experts in customer engagement, who share actionable strategies and personal anecdotes to enhance business practices. The unique focus is on creating memorable experiences and fostering loyalty by prioritizing customer needs and emotional connections over mere transactions.
Notably, the show offers a diverse selection of guests who bring both theoretical and practical approaches ... more
Where can I find podcast stats for Amazing Business Radio?
Rephonic provides a wide range of podcast stats for Amazing Business Radio. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Amazing Business Radio and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does Amazing Business Radio get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Amazing Business Radio, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for Amazing Business Radio?
Rephonic provides comprehensive predictive audience data for Amazing Business Radio, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does Amazing Business Radio have?
To see how many followers or subscribers Amazing Business Radio has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to Amazing Business Radio?
These podcasts share a similar audience with Amazing Business Radio:
1. Get Your Marriage On! with Dan Purcell
2. Leaders in Customer Loyalty, Powered by Loyalty360
How many episodes of Amazing Business Radio are there?
Amazing Business Radio launched 11 years ago and published 564 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Amazing Business Radio?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Amazing Business Radio?
Rephonic pulls ratings and reviews for Amazing Business Radio from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for Amazing Business Radio?
Rephonic provides full transcripts for episodes of Amazing Business Radio. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on Amazing Business Radio?
Recent guests on Amazing Business Radio include:
1. Sean Crichton-Browne
2. Lance Gruner
3. Steve Spangler
4. Neen James
5. Mita Mallick
6. Chris Koehler
7. Jeff Rosenberg
8. Craig Crisler
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.