CELab: The Customer Education Lab
CELabCELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.
| Publishes | Twice monthly | Episodes | 146 | Founded | 7 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessTechnology | |||
Listen to this Podcast
Latest Episodes
What happens when you stop thinking about “training” and start designing a revenue architecture? In this episode, we down with Sean Reay - a seasoned revenue enablement leader with experience at companies like Outreach and Canva, and now leading enab... more
Are you ready to rethink the way your team delivers customer education? In this episode of CELab, host Dave Derington welcomes Sarah Sedgman, CEO and founder of LearnExperts, for an inspiring discussion about the power of AI in instructional design a... more
In the last episode of the CELab podcast, co-host Dave Derington explored the profound shifts redefining the learning landscape—from the legacy of transactional, revenue-generating education services to agile, outcome-driven customer enablement.
Cus... more
What does the future hold for Customer Education in the ever-evolving world of B2B SaaS? In this solo episode, CELab co-founder and host Dave Derington explores the profound shifts redefining the learning landscape—from the legacy of transactional, ... more
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Reviews
- Great podcast for customer Ed, customer success, or customer experience
Really enjoy this podcast! Makes me excited to go to work and experiment
Apple Podcasts5Monnierani
United States6 months ago - Excellent, thoughtful content!
I’ve really been enjoying CE Labs. I’m still catching up on episodes! The ideas in this podcast have helped me evolve my thinking around Customer Education, and I’ve made some awesome and very helpful connections. Thank you, Adam, for this great show!
Apple Podcasts5LauraAdkins03United Statesa year ago - Interesting guests, mediocre host
I wish Dave would talk less and let guests talk more. I’m listening to the gamification episode and it bugs me how much he interrupts them to add little of value (filler hype or a story about himself that’s just repetitive). I feel like he also doesn’t prepare his questions in advance and as a result rambles for several minutes before getting to a prompt the guest can answer.
He seems like such a nice, friendly guy! But his style of hosting just isn’t for me. I prefer Adam as host because he’s ... more
Apple Podcasts3kagdiebsksgUnited States3 years ago - Always insightful
I would recommend diving into this if you’re in the Customer Education space. Always something to take home and love the different angles - especially learning from industry leaders. But above all, it’s presented in a great and easily digestible format. Love this podcast. 🙌🏽
Apple Podcasts5Torewolf
Germany3 years ago - Love this show!
No matter the subject, you’re guaranteed to gain something from every episode - can’t recommend CELab enough. 🙌
Apple Podcasts5Dan1777999877United States3 years ago
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Apple Podcasts | #62 |  Mexico/Technology |
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Frequently Asked Questions About CELab: The Customer Education Lab
What is CELab: The Customer Education Lab about and what kind of topics does it cover?
Focused on customer education, this podcast presents insightful discussions aimed at helping organizations enhance their customer success initiatives. Each episode features industry experts and practitioners sharing valuable insights, strategies, and innovations in customer training, partner education, and the evolving landscape of digital learning. Listeners can expect comprehensive insights on effective educational practices that elevate customer experience and engagement while exploring methods to bridge the gap between traditional approaches and modern technological advancements.
Where can I find podcast stats for CELab: The Customer Education Lab?
Rephonic provides a wide range of podcast stats for CELab: The Customer Education Lab. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to CELab: The Customer Education Lab and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does CELab: The Customer Education Lab get?
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What are the audience demographics for CELab: The Customer Education Lab?
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How many subscribers and views does CELab: The Customer Education Lab have?
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Which podcasts are similar to CELab: The Customer Education Lab?
These podcasts share a similar audience with CELab: The Customer Education Lab:
1. CXetera
2. Up First from NPR
3. The Daily
4. [Un]Churned – The No. 1 Podcast for Customer Retention
5. The Customer Success Pro Podcast
How many episodes of CELab: The Customer Education Lab are there?
CELab: The Customer Education Lab launched 7 years ago and published 146 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact CELab: The Customer Education Lab?
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Where can I see ratings and reviews for CELab: The Customer Education Lab?
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What guests have appeared on CELab: The Customer Education Lab?
Recent guests on CELab: The Customer Education Lab include:
1. Sarah Sedgman
2. Erica Kuhl
3. Andrew Matsiavin
4. Beaker Tincher
5. Randon Ruggles
6. Jeremy Davis
7. Todd Kirk
8. Julie Cochrane
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.