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Artwork for Five-Star Fitness by The Fit Guide

Five-Star Fitness by The Fit Guide

The Fit Guide
Hospitality
Fitness Industry
The Fit Guide
Fitness
Physique 57
Forbes Travel Guide
Michelin Guide
STORM Cycling
Bar Fitness
New York City
Customer Experience
Hotel Evaluations
Customer Service
Finance
Emirati Community
Five-Star Hospitality
Hospitality Crisis
Rhythm Riding
Five-Star Award
Cycling Studio

Elevating Fitness Through Hospitality. Presented by Jack Thomas and Matt Lavender, Five-Star Fitness will teach you the very best hospitality practices and secrets that have been elevating the world's best hotels and Michelin star restaurants for over 100 years. Learn from Matt's background as former Global Director of Evaluations for Forbes Travel Guides, working with the world's leading hospital... more

PublishesWeeklyEpisodes26Founded5 months ago
Number of ListenersCategories
BusinessManagement

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Artwork for Five-Star Fitness by The Fit Guide

Latest Episodes

There is an underrated skill in service, and it’s something the world’s best hospitality brands take seriously. In this episode, Matt and Jack break down what active listening really means, why giving someone your full attention matters, and how spot... more

YouTube

CycleBar Culver City is one of the few franchises in the world to earn a five-star award rating from The Fit Guide, and the only cycling franchise globally to hit that mark. In this episode, owner and instructor Steph Sklar-Mulcahy joins us to talk a... more

YouTube

The Fit Guide co-founder Matt Lavender has consulted with leading hotel brands such as Ritz-Carlton and Four Seasons, and he’s seen three things the very best do that others don’t. These are the details that separate five-star hotels from everyone el... more

YouTube

Rumble Boxing co-founder Andy “The Mayor” Stern talks us through their brand’s journey, how Rumble was built and how the team created an experience that feels more like a show than a workout. We dig into the member journey from start to finish, how t... more

YouTube

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Recent Guests

Jennifer Vaughan Maanavi
CEO and Founder of Physique 57
Physique 57
Episode: Building New York’s Five-Star Barre Experience, with Jennifer Vaughan Maanavi of Physique 57

Hosts

Jack Thomas
Co-founder of The Fit Guide, with a focus on transforming fitness experiences through hospitality principles.
Matt Lavender
Co-founder of The Fit Guide, previously Global Director of Evaluations for Forbes Travel Guides, with expertise in elevating customer service in hospitality.

Chart Rankings

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Apple Podcasts
#247
Ireland/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

Building Dubai's First Five-Star Cycling Studio Ivana Bruic of Storm Cycling
Q: What is your proudest achievement in your STORM Cycling career?
Training the first Emirati cycling instructor and surviving through COVID with a baby brand.
Building Dubai's First Five-Star Cycling Studio Ivana Bruic of Storm Cycling
Q: What one piece of advice would you give to someone wanting to create something special and impactful in the fitness industry?
Definitely do your research, gain your knowledge in other areas, and see how different studios are doing things.
Building New York’s Five-Star Barre Experience, with Jennifer Vaughan Maanavi of Physique 57
Q: Can you think of a time in your life when you received delightful hospitality?
I was in Goa and received an amazing orientation at a hotel that made us feel incredibly welcome and valued.
Building New York’s Five-Star Barre Experience, with Jennifer Vaughan Maanavi of Physique 57
Q: What's the worst piece of advice you've ever received?
Blow it out. That term has to go in the garbage with every brand.
Building New York’s Five-Star Barre Experience, with Jennifer Vaughan Maanavi of Physique 57
Q: What's one piece of advice you'd give to somebody who wants to create something special, impactful in the fitness industry?
Make sure you're building your whole business for your client, not for you.

Audience Metrics

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Frequently Asked Questions About Five-Star Fitness by The Fit Guide

What is Five-Star Fitness by The Fit Guide about and what kind of topics does it cover?

Content focuses on bridging the gap between the hospitality industry and fitness, emphasizing how excellence in customer service can elevate gym experiences. The hosts discuss various aspects of hospitality, including the importance of member experiences, training, and creating a welcoming environment. Episodes feature interviews with successful fitness entrepreneurs who share strategies on blending customer-centric approaches derived from high-end hospitality practices into fitness settings. This unique angle not only provides actionable insights for gym owners but also highlights the evolving expectations of fitness consumers, encouraging listeners to think differently about how fitness facilities operate and engage with their clients.

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Which podcasts are similar to Five-Star Fitness by The Fit Guide?

These podcasts share a similar audience with Five-Star Fitness by The Fit Guide:

1. Fitness Business Asia Podcast
2. The Business of Boutique Fitness
3. The Mel Robbins Podcast
4. Mamamia Out Loud
5. WTF Gym Talk

How many episodes of Five-Star Fitness by The Fit Guide are there?

Five-Star Fitness by The Fit Guide launched 5 months ago and published 26 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Five-Star Fitness by The Fit Guide?

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What guests have appeared on Five-Star Fitness by The Fit Guide?

Recent guests on Five-Star Fitness by The Fit Guide include:

1. Jennifer Vaughan Maanavi

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