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Artwork for Operations Experts

Delight your customers, reduce errors, and increase repeat business. Take your operations from ordinary to extraordinary. The McClaskey Excellence Institute bring you the Operations Experts, a podcast with hosts David McClaskey, Founder and President of the McClaskey Excellence Institute and Billy Schaefer, Vice-President of the McClaskey Excellence Institute. Combined, they have over 80 years of ... more

PublishesTwice monthlyEpisodes9Founded5 months ago
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BusinessManagement

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Artwork for Operations Experts

Latest Episodes

In this episode of Operations Experts, David McClaskey and Billy Schaefer break down what truly makes strategic planning work. David shares lessons from 50+ years of helping organizations—from single-person companies to multi-unit enterprises—use str... more

Meet Deric Rosenbaum, President of Groucho’s Deli. Founded in 1941, Groucho’s is a beloved restaurant brand with more than 30 locations across the Southeast—and a legacy that spans 85 years. Hear how Deric blends technology and hospitality to drive c... more

Meet Eric Latham, Co-Founder and Owner of Johnson City Brewing Company. What started as a home-brewing hobby has grown into a thriving community business with multiple locations across East Tennessee. Hear how Eric and his wife Kat built a company ro... more

Meet Alex Nikitin, Founder of Salamander Equity Partners. His company spans retail, food service, tequila production, fintech, and more—employing hundreds across the U.S. and abroad. Hear how Alex transformed his multi-industry organization by implem... more

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5.0 out of 5 stars from 4 ratings
  • Good Information

    The McClaskey Excellence Institute has always had good information that challenges my existing paradigms and has helped make us a better company. I’m excited to see they now have a podcast and I am looking forward to listening and continuing to be challenged.

    Apple Podcasts
    5
    bscellick
    United States4 months ago

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1. Moneywise
2. FULL COMP: The Voice of the Restaurant Industry Revolution

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Operations Experts launched 5 months ago and published 9 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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