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Artwork for Owned and Operated

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

John Wilson
Home Service Business
Home Service Business Growth
Home Service Industry
Leadership Development
Scorecards
Lead Generation
Call Center AI Software
Key Performance Indicators
HVAC
Accountability
Training
Plumbing
Service Scalers
Digital Marketing
Service Titan
Emotional Support In Business
Peer Networks
HVAC Install
Marketing Strategy
Marketing Strategies

The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlo... more

PublishesDailyEpisodes299Founded5 years ago
Number of ListenersCategories
EntrepreneurshipBusinessManagement

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Artwork for Owned and Operated

Latest Episodes

In this episode of Owned and Operated, John Wilson sits down with Ken Goodrich — legendary home services operator, turnaround specialist, and former CEO/Chairman of Goettl Air Conditioning & Plumbing — to unpack what it really takes to build, scale, ... more

In this episode, John Wilson sits down with Patrick Dichter, owner of AppleTree Business Services, to break down what “good accounting” actually looks like inside a growing home service business — and why financial clarity becomes a competitive advan... more

In this episode, John Wilson is on-site in Chicago with Aizik Zimerman, owner of J.Blanton Plumbing, to break down how one of the fastest-growing plumbing companies in the country built a sewer and drain growth engine. Since buying the $6M Jay Blanto... more

In this episode, John Wilson sits down with Daryna Kulya, co-founder of Quo (formerly OpenPhone), to unpack one of the most underappreciated growth levers in home services: how you communicate as you scale. What starts as “one tech, one phone, one tr... more

Key Facts

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Number of Listeners
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Recent Guests

Daryna Kulya
Co-founder of Quo, formerly OpenPhone
Quo
Episode: What Home Service Businesses NEED To Stop Missing Calls
Brandon Niro
Partner in crime on the podcast
Mantel
Episode: The Ultimate Home Service Trivia Show (What Homeowners Really Think)
Zac Dearing
Guest from Mantel
Mantel
Episode: The Ultimate Home Service Trivia Show (What Homeowners Really Think)
Richard Dunbar
FieldPulse representative specializing in field service management software for contractors
FieldPulse
Episode: How To Scale a Service Based Business by Implementing an FSM
Rich Jordan
Owner of Sanford Temperature Control
Sanford Temperature Control
Episode: How to Rebrand Your Company and Add $500K in Revenue
Harmony Brownwood
CEO and founder of GreenWorks Inspections & Engineering
GreenWorks Inspections & Engineering
Episode: How One Inspection Company Scaled to $20M Without Private Equity
Zach Dearing
Co-founder of Mantel, focused on improving sales experiences for home service contractors
Mantel
Episode: From $10M to $100M: How Home Service Companies Scale Sales Fast
Tyler Griffin
Founder of Swift Pro Heating, Cooling and Plumbing
Swift Pro Heating, Cooling and Plumbing
Episode: Start or Buy a Business? One Founder’s Surprising Answer
Micah Findley
Building a first national septic brand.
HomeField
Episode: #249 How to Build a National Septic Pumping Empire (The 2025 Playbook)

Hosts

John Wilson
Host of Owned and Operated, a podcast on plumbing, electrical, and HVAC business growth. He shares actionable advice and insights from his own experiences in the industry, focusing on growth strategies for service businesses.
Jack Carr
Co-host of Owned and Operated, focusing on practical insights and strategies for business owners in the home service industry. He provides a unique perspective on advertising and growth in the services sector.

Reviews

4.8 out of 5 stars from 153 ratings
  • Such a valuable podcast

    I have learned so much on scaling a home services company from listened to John and Jack’s podcast. They are open and honest about their wins and losses while trying to grow their companies

    Apple Podcasts
    5
    bilstin
    United States5 months ago
  • I can’t hate the hustle but it makes for lousy listening

    The early episodes were interesting and tactical. Hearing jack go from renting storage units to 5 mil and poaching Hoffman employees was excellent. The Leap partners interfomercial seems to have marked a shift toward tech guys shilling SAAS. I know everyone’s time is valuable and no one does these for altruistic reasons but this zouper ad was the last one for me.

    Apple Podcasts
    2
    Muhtradesbiz
    United States9 months ago
  • Too rambly

    Too rambly

    Apple Podcasts
    2
    MPggufrgh
    United Kingdom10 months ago
  • Best Service Business Podcast

    Learned so much from Jack and John. Phenomenal actionable information!

    Apple Podcasts
    5
    Sampreston01
    United Statesa year ago
  • This is it.

    I run a $1M biz that’s growing fast and these guys have often just finished dealing with issues I’m just getting into. Great real world lessons here I’ve already put into place.

    For example, having the techs give options on jobs. Wow you’d think we’d have thought of that already….

    Apple Podcasts
    5
    LuigiPalli
    United Statesa year ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

> The content is frequently described as valuable for practical business applications, making it essential for those managing or owning service-based businesses.
> Listeners highly appreciate the actionable insights and experiences shared, mentioning the transparency about successes and failures in the home service industry.
> Some critics point to excessive promotional content in recent episodes, indicating a shift towards marketing discussions.
> Overall, the audience values the hosts' relatable experiences because they resonate with real-world challenges in their industries.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

What Home Service Businesses NEED To Stop Missing Calls
Q: Call or text, which is better?
Both have their advantages; however, text is very underrated.
What Home Service Businesses NEED To Stop Missing Calls
Q: What do you think of email as a channel?
Email is slow and inboxes are messy, making it hard to break through.
What Home Service Businesses NEED To Stop Missing Calls
Q: What is one thing that most owners are getting wrong about scaling revenue?
Not hiring a team around them soon enough and stepping out too early once they do hire.
What Home Service Businesses NEED To Stop Missing Calls
Q: What is one communication process that contractors fix too late?
The handoff between sales and implementation or delivery, as so much information gets lost.
How To Scale a Service Based Business by Implementing an FSM
Q: What is one thing that most contractors get wrong about scaling revenue?
Many contractors struggle with customer payments, often not providing an easy way for clients to pay, which affects cash flow and business growth.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Owned and Operated

What is Owned and Operated about and what kind of topics does it cover?

Offering insights for professionals in the plumbing, electrical, and HVAC sectors, this show explores a variety of topics relevant to home service industry business owners. Episodes feature discussions on lead generation strategies, recruitment tactics, marketing mistakes to avoid, and the broader dynamics of scaling businesses in the service sector. With practical advice and real-world experiences shared by the hosts who are actively involved in the industry, it serves as a valuable resource for those looking to grow their operations and navigate common challenges in an evolving marketplace.

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How many listeners does Owned and Operated get?

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Which podcasts are similar to Owned and Operated?

These podcasts share a similar audience with Owned and Operated:

1. Acquiring Minds
2. The Home Service Expert Podcast
3. Acquisitions Anonymous - #1 for business buying, selling and operating
4. Waste No Day: A Home Services Motivational Podcast
5. Contractor Evolution

How many episodes of Owned and Operated are there?

Owned and Operated launched 5 years ago and published 299 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Owned and Operated?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

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What guests have appeared on Owned and Operated?

Recent guests on Owned and Operated include:

1. Daryna Kulya
2. Brandon Niro
3. Zac Dearing
4. Richard Dunbar
5. Rich Jordan
6. Harmony Brownwood
7. Zach Dearing
8. Tyler Griffin

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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