
Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From ... more
| Publishes | Twice monthly | Episodes | 40 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EducationCoursesBusinessManagement | |||

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In this episode of Retail Voices, host Mark Lack is joined by Shikha Jain, Lead Partner for Consumer & Retail at Simon-Kucher, one of the world’s leading consultancies in pricing, sales, and marketing.
This conversation goes beyond d... more
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🎄 Christmas in Retail: Real, Tough, and Joyous! 🎄
Ever wondered what Christmas is really like behind the counters, in the stockrooms, and on the shop floor? This special RETAIL101 episode takes you deep into the heart of the holida... more
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In this episode of Retail Voices, host Mark Lack sits down with Ricky Ho — Founder of SourceReady — to explore how AI, data, and global transparency are rewriting the rules of retail sourcing.
Ricky breaks down the real friction poin... more
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Running a store bakery without being a baker?
You can—if you run the operation. In this episode, Mark Lack breaks down the B.R.E.A.D. framework—Basics & Hygiene, Recipe & Range Quality, Engagement & Communication, Availability & Inv... more
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Steven Bartlett’s bestselling book and podcast The Diary of a CEO have captured the world’s attention—but what can retail professionals actually learn from it?
In this extended deep-dive episode of Retail101online, recorded just ahea... more
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In this episode of Retail Voices, host Mark Lack sits down with Max Ma — Founder of 7thonline — to break down the real reason retail planning fails, and how AI, better data, and smarter processes are transforming how retailers buy, fo... more
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What does it really mean when we say “Culture eats strategy for breakfast”?
In this episode of Retail101online, we go beyond the buzzword and explore whether culture truly trumps strategy—or if it’s just a leadership cliché.
We’ll u... more
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“Let’s circle back and align on a value-led pivot before we move the needle…”
If that sentence made you laugh (or cry), this episode is for you.
In this week’s Retail101online, we dive headfirst into the wonderful, wobbly world of b... more
I discovered Mark’s podcast early one morning in a desperate effort to find a supportive voice other than mine. He speaks to me, to my staff, sharing messages of growth and leadership in a transaction driven environment.
A great opportunity to build your retail knowledge through very easily digestible chunks.
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #99 |








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Retail101online launched 2 years ago and published 40 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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