
Get comfy. It's time for "SaaS Therapy," with industry veterans Todd Kirk and Casey Trujillo – the podcast for customer-facing teams in SaaS. Casey and Todd leverage their experience working between software vendors and their clients to help you master your SaaS customer relationships. They dig into the complexities of client relationships, offer expert insights, and share proven strategies for ov... more
| Publishes | Weekly | Episodes | 115 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Business | |||

In this episode of SaaS Therapy, hosts Todd and Casey reflect on their podcast journey during season 5, discussing the top episodes of the season. They explore themes such as micro passions, effective product training, the importance of networking, a... more
The conversation delves into the complexities of change management in the SaaS industry, emphasizing the psychological aspects that influence user adoption. Eleni Vorvis discusses the importance of understanding user motivation and the need for a str... more
In this recap episode, Casey highlights Lincoln Murphy as he shared his insights on the evolution of Customer Success and what it truly means to build customer relationships that last. From redefining retention and expansion to aligning CS with busin... more
The conversation delves into the concept of customer success and its direct correlation with business expansion. It emphasizes the importance of understanding customer journeys and creating structured paths for customers to achieve success, which in ... more
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The SaaS Therapy podcast impressively bridges the gap between software vendors and their customers, providing a unique space for mutual understanding. Casey and Todd’s insightful discussions provide valuable insights into the challenges each party faces, promoting a collaborative environment that benefits both sides. This podcast is must-listen for anyone in the software industry seeking a deeper connection between creators and users.
Casey and Todd are knowledgeable, engaging, and always bring a fresh perspective to each episode. I highly recommend tuning in for anyone looking to stay informed and inspired in the SaaS industry!!
These episodes are jam-packed with insights and tips that get you to think in new ways. The hosts have a great dynamic. Can’t wait for more episodes.
Finally a great podcast for CS teams with good data and actionable takeaways that I can use with my customers! 5/5 stars. Nice work, Casey, Todd, and BrainStorm team!
Todd and Casey have been really thoughtful with this content. Lots of great insights for SaaS companies struggling to keep customers engaged with their solutions.









Listeners, social reach, demographics and more for this podcast.
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SaaS Therapy launched 2 years ago and published 115 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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