SimpleBiz360™ Podcast
Jeffrey MasonThe SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
| Publishes | Twice weekly | Episodes | 384 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessEntrepreneurshipBooksArts | |||
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Latest Episodes
Expressing appreciation is a dying principal in modern business. There is no way around this. Saying THANK YOU to customers is all but dead. An expression of appreciation on a paper, or text receipt is not making any customer feel warm and fuzzy. Whe... more
Why? Why? Why? In my 35 years of doing business, whenever there are problems, customers always want to know why. However, so many vendors get a failing grade when it comes to answering this simple question. If you want to make customers really happy,... more
Customers defect after they have endured enough doses of la-di-da service. Time is the currency of the Experience Economy. When customers sense the violation of their time, they usually say goodbye to that vendor. It is simply their way to punish bad... more
What would customers say if you asked them what they thought of your customer service? Would they describe it as a lackadaisical approach to servicing orders, or a professional, well oiled machine? Talk to your customers. Be your customer. Find out w... more
Reviews
- Rare treat
I met Jeff Mason through Podmatch and we hit it off right away. I knew without a doubt that being a guest on his program was going to be an amazing experience, but this went beyond that. It’s rare that a host can get such strong emotions to come out of me in the form of tears, but Jeff is the perfect host to talk about these life experiences. He’s insightful, impactful and incredible. LOVE this podcast, love his message.
Apple Podcasts5AmandaBlackwood
United States2 years ago - Amazing show!
I am so glad I came across this show! I’ve taken so many actionable and practical nuggets of advice to implement. Love tuning in!
Apple Podcasts5Walk 2 WealthUnited States3 years ago - Critical advice for the small business owner
Jeff’s advice and guidance has been instrumental in helping us learn and grow as small business owners. Can’t wait to learn more through this podcast series.
Apple Podcasts5Gameplan BobUnited States5 years ago - Great podcast. Love the quick bits of info
Simplebiz is a great podcast full of useful information delivered in a concise way. I have learned so much from Jeff. I can’t wait to pick up the book. Keep at it!
Apple Podcasts5Jet111111United States6 years ago
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Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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How many episodes of SimpleBiz360™ Podcast are there?
SimpleBiz360™ Podcast launched 6 years ago and published 384 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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