The AI Experience Podcast: From Basics to Breakthroughs
Sirte PihlajaExplore how Artificial Intelligence is transforming customer and employee experiences in this engaging podcast series. Hosted by Sirte Pihlaja, CEO of Shirute and Head of Team at CXPA Finland, the series dives into the latest AI innovations, ethical questions, and practical strategies for organisations. Featuring insights from global experts and trailblazers, each episode offers actionable guidanc... more
| Publishes | Monthly | Episodes | 10 | Founded | a year ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | TechnologyBusiness | |||
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Latest Episodes
Why You Can't Miss This Episode
Berner’s AI transformation is more than a case study; it’s a blueprint. In this episode, Joona Honka, Head of AI & Analytics at Berner, shares how the company turned AI into an organisational superpower. From training... more
Why You Can't Miss This Episode
How do leading Finnish organisations approach AI to drive customer experience and business growth? In this high-level CX Masterclass panel, five C-level executives from Finnair, Fujitsu, Wolt, Veikkaus, and Microsoft ... more
Why You Can't Miss This Episode
In this insightful episode, Mari Eklund shares what truly happens behind the scenes when AI is introduced to enhance customer experience. Beyond the tech buzz, Mari breaks down the leadership, cultural shifts, and gov... more
Why You Can't Miss This Episode
This episode takes you to the frontline of the AI-native transformation. AI entrepreneur and agentic systems expert Mikko Alasaarela joins host Sirte Pihlaja to discuss the shift from using AI as a tool to designing b... more
Why You Can't Miss This Episode
In this compelling episode of The AI Experience Podcast, Member of the European Parliament Aura Salla pulls back the curtain on the EU’s ambitious yet contested AI regulation efforts. With experience on both sides of ... more
Why You Can't Miss This Episode
In this powerful episode of The AI Experience Podcast, Alec Dalton shares how AI can be used not to replace—but to elevate—the human elements of service. With stories drawn from his experience at Disney and the Ritz-C... more
Why You Can't Miss This Episode
In this groundbreaking episode of The AI Experience, we sit down with digital transformation leader Kieran Gilmurray to explore the rise of Agentic AI—autonomous systems capable of learning, reasoning, and acting like... more
Why You Can't Miss This Episode
In this episode, we explore how Verkkokauppa.com, Finland’s leading online retailer, has pioneered AI governance, balancing innovation with responsibility. Our guest, Ilja Ikonen, the company's CIO and CISO, shares ho... more
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Apple Podcasts | #149 |  Finland/Business |
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| Listeners per Episode | Gender Skew | Location | |||
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this podcast launched a year ago and published 10 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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