The CX Equation
Tap CXMThe CX Equation podcast from Tap CXM discusses what it really takes to deliver great customer experience in complex organisations. Hosted by industry leaders Chantelle Casey and Mark Clydesdale, each episode is a practical and refreshingly honest conversation with leaders doing the work. Deep-diving into the strategies and technologies transforming CX across all business sectors, from CRM rollouts... more
| Publishes | Twice monthly | Episodes | 3 | Founded | 2 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | Business NewsBusinessNewsManagement | |||
Listen to this Podcast
Latest Episodes
In today’s data-driven world, creativity is the true competitive differentiator and the cornerstone of next-level customer experiences. In this episode of The CX Equation, hosts Chantelle Casey and Mark Clydesdale sit down with Matt Broekhuizen, Head... more
Today, personalisation has become a buzzword that’s thrown around frequently in marketing circles. But what does meaningful personalisation really look like, and how can businesses deliver it at scale? In this inaugural episode of The CX Equation, ho... more
Customer experience is complex, but it doesn’t have to be confusing.
The CX Equation dives into the real stories and real results shaping CX transformation in enterprise organisations. Each week, hosts Chantelle and Mark cut through surface-level ta... more
Key Facts
Reviews
- great job!
Worth listening! Powerful intro..
Apple Podcasts5Eli_cin
Philippinesa month ago - Finally!
A pod just for CX nerds like me :)
Apple Podcasts5High ffi
United Kingdoma month ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #196 | Philippines/Business/Management |
Top Management Podcasts
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Location | |||
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| Interests | Professions | Age Range | |||
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How many episodes of The CX Equation are there?
The CX Equation launched 2 months ago and published 3 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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