This is Growth!
Daphne LopesIn this podcast, we help you build and scale your SaaS business using customer-led growth strategies. Here you're going to learn how to transform Customer Success into the second growth engine of your business. We talk to the experts and the do-leaders. And they share their secrets to help you unlock the next level of performance of your Customer Success team while focusing on the most important a... more
| Publishes | Weekly | Episodes | 50 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||
Listen to this Podcast
Latest Episodes
Measuring customer value is hard. That’s exactly why 56% of companies still avoid it.
But here’s the uncomfortable truth: not measuring value is even harder.
No evidence at renewal.
No clear signal on how your customer is really tracking.
No way... more
Too many CSMs fall into the same trap. They build a brilliant relationship with one person inside the customer’s organisation, only to see everything fall apart the moment that person leaves. I’ve watched this play out for a decade and it still catch... more
Most CS teams aren’t failing at AI because the tech is bad.
They’re failing because their data is a mess.
For years, CSMs held everything together.
Missing fields? Call someone.
Conflicting info? Chase three teams.
Weird behaviour? Dig through ... more
Most companies say they want to scale Customer Success.What they actually do is strip it of impact.In this Growth Pill, I call out the real reason scaled CS lags high touch by 5 to 10 retention points.Most teams still have no idea what their customer... more
Key Facts
Similar Podcasts
People also subscribe to these shows.
![[Un]Churned – The No. 1 Podcast for Customer Retention](https://img.rephonic.com/artwork/unchurned.jpg?width=70&height=70&quality=95)
Recent Guests
Host
Reviews
- Fantastic, refreshing original content
Daphne has created something really interesting here. Unpacking the story behind the often-intimidating resume, revealing the human behind. The fork in the road moments, the unplanned disappointments, the real life stuff. Exactly the kind of stuff that helps you realise it isn’t about the destination, it’s about the journey. Looking forward to listening regularly.
Apple Podcasts5Paddums
Ireland3 years ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #153 |  United Kingdom/Business/Management |
Apple Podcasts | #209 |  Canada/Business/Management |
Apple Podcasts | #57 |  France/Business/Management |
Apple Podcasts | #25 |  Finland/Business/Management |
Apple Podcasts | #145 |  Denmark/Business/Management |
Apple Podcasts | #170 | Finland/Business |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | |
|---|---|
| Gender Skew | |
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
Frequently Asked Questions About This is Growth!
What is This is Growth! about and what kind of topics does it cover?
Focusing on customer-led growth strategies, the content emphasizes the pivotal role of Customer Success (CS) as a growth engine in SaaS businesses. Episodes feature insights from experts and industry leaders who share their experiences and frameworks for enhancing customer engagement, retention, and overall value delivery. Topics often revolve around the use of AI in customer interactions, strategies for aligning CS with product development, and the importance of transforming customer feedback into actionable insights, highlighting the evolving landscape of customer success management. The discussions aim to equip listeners with practical knowledge to optimize their Customer Success teams and foster lasting customer relationships.
Where can I find podcast stats for This is Growth!?
Rephonic provides a wide range of podcast stats for This is Growth!. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to This is Growth! and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does This is Growth! get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for This is Growth!, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for This is Growth!?
Rephonic provides comprehensive predictive audience data for This is Growth!, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does This is Growth! have?
To see how many followers or subscribers This is Growth! has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to This is Growth!?
These podcasts share a similar audience with This is Growth!:
1. The Customer Success Pro Podcast
2. [Un]Churned – The No. 1 Podcast for Customer Retention
3. The Diary Of A CEO with Steven Bartlett
4. Coaching Real Leaders
5. The Mel Robbins Podcast
How many episodes of This is Growth! are there?
This is Growth! launched 3 years ago and published 50 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact This is Growth!?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for This is Growth!?
Rephonic pulls ratings and reviews for This is Growth! from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for This is Growth!?
Rephonic provides full transcripts for episodes of This is Growth!. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on This is Growth!?
Recent guests on This is Growth! include:
1. Natalia Piaggio
2. Jon Dick
3. Gemma Cipriani-Espineira
4. Elias Torres
5. Kirsten DiChiappari
6. Elad Donsky
7. Diana de Jesus
8. Kelly Capote
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.