The Delighted Customers Podcast with Mark Slatin
Mark Slatin | The Agile BrandWelcome to The Delighted Customers Podcast — your go-to resource for practical insights and thought leadership in leadership, change management, and customer experience. Ranked among Apple's Top 20 in U.S. Management and featured in Forbes, we deliver expert tips and inspiring stories to help you lead with impact and drive meaningful change.
| Publishes | Weekly | Episodes | 169 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||
Listen to this Podcast
Latest Episodes
What if just 40 seconds of genuine compassion could tangibly lower a cancer patient's anxiety—and what if this "wonder drug" holds the key not just for healthcare, but for every leader who wants to create more fulfilling workplaces and customer exper... more
I would like to recommend The Jordan Harbinger Show. The show dives into the minds of some fascinating guests. I have become a regular listener and I hope you enjoy it too!
Is it really possible to build trust with customers in a business landscape overflowing with misinformation and emotional volatility?
That burning question is at the heart of my conversation with Michael Forsberg, Director of Client Experience at B... more
What if the financial metrics you rely on to measure your company's success are actually steering you away from long-term customer loyalty and sustainable growth?
In our latest episode of the Delighted Customers podcast, live from Harvard Business ... more
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- Foundational nuggets to implement immediately
No matter who is on the show or what the topic is, I consistently find myself taking away precious nuggets to implement into my personal and professional development. Not just for me, but for my team, my stakeholders and the reasons we are in business, our customers.
Feel free to try any of the nuggets that are offered and you’ll immediately see the transformation in how you and your people interact across the business.
Apple Podcasts5tpOCR
United Statesa year ago Great insights. Great guests.
Podchasera year agomark52875- Practical Insights, Real Results
If you’re looking to enhance your customer experience strategies, The Delighted Customers Podcast is the place to start. Mark Slatin’s interviews with industry experts provide actionable insights that lead to real results. This podcast is a game-changer for any business leader.
Apple Podcasts5Justin BanksUnited Statesa year ago - Transform Your Customer Experience
This podcast is a fantastic resource for transforming your customer experience. Mark Slatin’s conversations with experts offer a deep dive into the best practices and strategies that can help any business delight its customers. Highly recommended for CX professionals!
Apple Podcasts5Tara@@United Statesa year ago The Delighted Customers Podcast hosted by Mark Slatin is a standout podcast for business enthusiasts. Mark's insightful interviews and a deep understanding of the topic make each episode educational and engaging. He has a knack for making the topic easily digestible and turning it into actionable advice that listeners can apply to their situations. I highly recommend it - this is time well spent!
Podchaser5a year agoAly_Zenrabbit
Listeners Say
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Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #113 |  Singapore/Business/Management |
Apple Podcasts | #166 |  Hong Kong/Business/Management |
Talking Points
Recent interactions between the hosts and their guests.
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Listeners, social reach, demographics and more for this podcast.
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Frequently Asked Questions About The Delighted Customers Podcast
What is The Delighted Customers Podcast about and what kind of topics does it cover?
Focused on practical insights and thought leadership, this podcast offers expert discussions primarily centered on leadership, change management, and enhancing customer experiences. Episodes feature conversations with notable guests across various industries, shedding light on themes such as emotional inquiry in customer behavior, the importance of compassion in business settings, and innovative customer experience strategies. With a clear emphasis on actionable takeaways, this podcast is tailored for business leaders and professionals eager to implement effective strategies that drive customer satisfaction and organizational success.
Where can I find podcast stats for The Delighted Customers Podcast?
Rephonic provides a wide range of podcast stats for The Delighted Customers Podcast. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to The Delighted Customers Podcast and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does The Delighted Customers Podcast get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for The Delighted Customers Podcast, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for The Delighted Customers Podcast?
Rephonic provides comprehensive predictive audience data for The Delighted Customers Podcast, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does The Delighted Customers Podcast have?
To see how many followers or subscribers The Delighted Customers Podcast has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to The Delighted Customers Podcast?
These podcasts share a similar audience with The Delighted Customers Podcast:
1. All-In with Chamath, Jason, Sacks & Friedberg
2. Customer Experience Patterns Podcast
3. No Stupid Questions
4. Customer Confidential: Untold Stories of Earned Growth
5. The CX Cast
How many episodes of The Delighted Customers Podcast are there?
The Delighted Customers Podcast launched 3 years ago and published 169 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Delighted Customers Podcast?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for The Delighted Customers Podcast?
Rephonic pulls ratings and reviews for The Delighted Customers Podcast from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for The Delighted Customers Podcast?
Rephonic provides full transcripts for episodes of The Delighted Customers Podcast. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on The Delighted Customers Podcast?
Recent guests on The Delighted Customers Podcast include:
1. Dr. T
2. Michael Forsberg
3. Dr. Rachel Hitt
4. Ania Rodriguez
5. Greg Melia
6. Michael Meath
7. Dr. Graham Hill
8. Joe Davis
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.