
Welcome to The Intangible Brand, where we explore the connection between employee experience and client experience, and the hidden forces that make brands stick. Each episode offers practical insights and inspiration for building a brand people are proud to work for — and eager to work with.
The Intangible Brand is brought to you by Cline and TOKY.
| Publishes | Twice monthly | Episodes | 13 | Founded | 4 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessMarketingManagement | |||

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In this episode, we talk with Tate Fisher about what it really takes to design service experiences that serve customers, support employees, and work for the business. Tate draws on years of work with multi location and ... more
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In this episode of The Intangible Brand, Jerry and Carl talk with Brandon Coleman Jr., a brand strategist, speaker, and author who has spent five decades helping organizations understand what brand really is and how cul... more
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In this episode of The Intangible Brand, Jerry and guest host Alec Gleason talk with Shayne De La Force, a marketing strategist and author of Strategic Entanglement, a book that borrows principles from quantum physics t... more
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In this episode of The Intangible Brand, Jerry and guest host Jill Davis sit down with Eddie Staley, Chief Innovation Officer, and Kristen Herndon, Director of Client Experience at WithersRavenel, an employee-owned engi... more
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Apple Podcasts | #238 |
Recent interactions between the hosts and their guests.
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This podcast focuses on the intricate relationship between employee and client experiences, emphasizing the significant impact each has on brand loyalty and effectiveness. Featuring a variety of industry experts, the discussions reveal how enhancing employee engagement typically leads to improved client satisfaction and loyalty. Episodes cover diverse topics such as branding strategies, the role of culture in businesses, and practical approaches to foster meaningful connections between employees and clients. Noteworthy is the podcast's strong emphasis on actionable insights that listeners can apply to their own organizations, making it a valuable resource for business leaders seeking to cultivate a thriving brand environment.
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The Intangible Brand launched 4 months ago and published 13 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on The Intangible Brand include:
1. Brandon Coleman Jr.
2. Shayne De La Force
3. Eddie Staley
4. Kristen Herndon
5. Darrell Grant
6. Steven Gallo
7. Dave Minifie
8. Carl Winstead
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